![]() ![]() From this point you can access Epic via the Apps button. Proceed by clicking the button reading Open URL: Citrix Receiver. If Citrix is already installed, you may receive a prompt to open the Citrix Receiver. Find the Epic Training folder and select the PLY Hyperspace Icon.ĭepending upon use, some computers may also be set up to access Epic through the Windows start menu. Do this by checking the box on the prompt then clicking Install. ![]() It can be accessed via For detailed instructions for each system, please review the instructions for your system: While it is also possible to access Citrix from mobile. Once you have been to training, you may access the Epic playground. Applications published via Citrix can be accessed from most devices, but we recommend a computer running Windows or MacOS. How do I access epic remotely The easiest way to access Epic remotely is through the UVA Health Portal. Note that you will not see any content when logging into the Epic portal until you have been to training. If asked to run or save CitrixOnlinePluginWeb.exe click on Run. Installing the Citrix Application Before attempting to remote into Quest please assure you are provisioned to do so. Check the box above Download, and then click the Download button. WashU IT Supported – – Epic from the Citrix Window If this is the first time logging in from home you will be prompted to download the Citrix client. If you do not see the desktop icon, or if you get a message that Windows can’t open the file, please call your Service Desk, so that we can install the shortcut and the properly configured version of Citrix. Be sure to check Do not show me this warning for this program again. If you have any questions please call the IT Service Desk at 30. Remote access to Epic Hyperspace: From any computer with internet access outside the TGH. If this is the first time you’ve run Citrix content from IE, you may need to click Allow in the bottom of your browser, and again in the security pop-up. The Hyperspace production (yellow icon) will take you into the full version of Epic. Remote access to Citrix requires enrollment in Multi-Factor. Log in with your WUSTL Key ID and passwordĮpic runs through Citrix. You may also access the Epic web portal directly by going to: If you do not see this icon on your desktop, please call your IT help desk (info below). You must be connected to a secure WashU or BJC network before logging in ( WUSM-secure or direct wired connection, not Guest or Eduroam). Note: These instructions apply to WashU computers only. ![]()
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